Terms and Conditions

These Terms and Conditions ("Terms") govern your use of https://amazebazaar.com/ (the "Website") and every purchase you make from Amazebazaar.com ("Amazebazaar Fashion", "we", "us"). By browsing the Website or placing an order you agree to these Terms, our Privacy Policy, Return Policy and Shipping Policy. If you do not agree, please do not use the Website.

1. Eligibility and your account

• You must be at least 18 years old, or use the Website under the supervision of a parent or guardian, and be able to enter a binding contract under the Indian Contract Act, 1872.
• You are responsible for the accuracy of the information you give us and for keeping your password and one-time passwords confidential. Tell us immediately at support@amazebazaar.com if you suspect unauthorised use of your account.
• We may suspend or close accounts that break these Terms, misuse offers, or are linked to fraud.

2. Products and descriptions

• We sell fashion and artificial jewelry and accessories. Unless a product page states otherwise, our products are not made of solid gold, solid silver, platinum or natural precious stones, and are not hallmarked. Terms such as "gold-plated", "rose-gold tone", "American diamond (AD)", "kundan" or "pearl" describe the finish or style.
• We make every effort to show colours, finishes and sizes accurately. Small variations caused by screen settings, lighting and handcrafting are normal and are not defects.
• Weights and dimensions are approximate.

3. Prices and payment

• All prices are in Indian Rupees (₹) and include GST unless stated otherwise. Shipping, Cash on Delivery and gift-wrap charges, if any, are shown before you pay.
• We accept UPI, credit and debit cards, net banking, wallets and EMI through our payment partners, and Cash on Delivery for eligible orders. Payments are processed by RBI-regulated payment aggregators; we do not store your card details.
• Despite our care, a pricing or listing error may occur. If the correct price is higher, we will contact you before dispatch; you may confirm at the correct price or cancel for a full refund.
• Coupons, gift cards, reward points and store credit are subject to their stated terms, cannot be exchanged for cash (except where the law requires) and may not be combined unless stated.

4. Orders

• Your order is an offer to buy. A contract is formed when we confirm your order by email or SMS.
• We may decline or cancel an order — for example if a product is out of stock, the delivery address is not serviceable, payment cannot be verified, or we reasonably suspect fraud or reselling. If you have paid, we refund the full amount to the original payment method.
• We may limit the quantity per customer for offer or limited-edition products.

5. Shipping and delivery

We deliver across India through our logistics partners. Estimated delivery dates are indicative and may be affected by weather, festivals, courier delays or events outside our control. See our Shipping Policy. Risk in the products passes to you on delivery.

6. Cancellations, returns and refunds

You can cancel before dispatch and return eligible products within 7 days of delivery, as set out in our Cancellation Policy, Return Policy and Refund Policy.

7. Warranty

Products covered by a plating or craftsmanship warranty are listed with the warranty period on the product page. Our Warranty Policy explains what is and isn't covered. Except as stated there and as required by law, products are provided without other warranties.

8. Reviews and content you submit

When you post a review, question, photo or message you confirm it is your own, honest and lawful, and you grant us a non-exclusive, royalty-free licence to display it on the Website and in our marketing with your first name. We do not publish reviews that are offensive, irrelevant, contain personal data or appear fake, and we never edit a review's meaning.

9. Copyright and trademarks

All content on the Website — including designs, photographs, text, graphics, logos and software — belongs to Amazebazaar.com or its licensors and is protected by the Copyright Act, 1957 and the Trade Marks Act, 1999. "Amazebazaar Fashion" and our logo are our trademarks. You may not copy, reproduce, scrape or use our content or marks for commercial purposes without written permission. See our Intellectual Property Policy.

10. Prohibited use

You must not misuse the Website: no fraud, unauthorised access, automated scraping, interference with security features, abuse of coupons, referral or affiliate programs, or uploading harmful code or unlawful content.

11. Fraud prevention

To protect customers we screen orders for fraud. We may ask for additional verification, place Cash on Delivery limits on accounts with repeated refusals, and cancel orders or withhold rewards obtained through fraudulent or abusive activity.

12. Marketplace sellers

Some products may be sold by independent sellers. The seller's name appears on the product page and invoice. We facilitate the sale, payment and delivery and handle customer support under our Buyer Protection Policy.

13. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, or for delays caused by events beyond our reasonable control (force majeure), such as natural disasters, strikes, pandemics, government action or network failures. Nothing in these Terms limits liability that cannot be limited under the Consumer Protection Act, 2019.

14. Grievance redressal

As required by the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is (support@amazebazaar.com). We acknowledge complaints within 48 hours and resolve them within one month. See Grievance Redressal.

15. Governing law and disputes

These Terms are governed by the laws of India. We will first try to resolve any dispute amicably through our support team and Grievance Officer. Subject to your rights to approach consumer commissions under the Consumer Protection Act, 2019, the courts at Kolkata shall have exclusive jurisdiction.

16. Changes

We may update these Terms from time to time. The version on the Website when you place an order applies to that order.

17. Contact

Amazebazaar.com, Chapra,Nadia
Email: support@amazebazaar.com · Phone: 7063618068