Refund Policy
Last updated 21 October 2026
This policy explains when and how you receive refunds for cancelled orders and approved returns.
When you get a refund
- Cancelled before dispatch — the refund starts immediately after cancellation.
- Returned products — the refund is processed within 5–7 business days after the returned item passes inspection at our warehouse.
- Order not deliverable or lost in transit — the refund starts as soon as the courier confirms the issue.
- Payment deducted but order not created — the amount is auto-reversed by your bank or payment partner, usually within 5–7 business days.
Where the money goes
| You paid with | Refund to | Typical time after processing |
|---|---|---|
| UPI | Same UPI account | 1–3 business days |
| Credit / debit card | Same card | 5–7 business days (depends on your bank) |
| Net banking | Same bank account | 3–5 business days |
| Wallet / Pay Later / EMI | Same wallet or lender | 3–7 business days |
| Cash on Delivery | Store credit (instant) or your bank account via UPI/NEFT | Store credit instantly; bank transfer 3–5 business days |
| Store credit, gift card, reward points | Returned to the same balance | Instant |
You can choose store credit for the fastest refund; it never expires and can be used on any future order.
What is refunded
- The price you paid for the returned item, after any discount applied to it.
- Shipping and Cash on Delivery fees are refunded when the return is due to our error (damaged, defective or wrong item) or when the whole order is cancelled before dispatch.
- Reward points earned on a returned item are reversed.
- Gift wrap charges are non-refundable once the item has shipped.
Partial refunds
If a return arrives with missing parts, packaging or tags, we may offer a partial refund after discussing it with you, or return the product to you.
If you haven't received an expected refund after the timeline above, first check with your bank, then write to support@amazebazaar.com with your order number.