Because PDF books are delivered instantly and cannot be "returned", refunds are limited — but we always make things right when something goes wrong. This policy applies to every book on AmazeBazaar, including books from independent sellers; AmazeBazaar decides and pays all refunds.
You are eligible for a refund if
- You were charged but the book never appeared in your downloads and our support team cannot fix it within 48 hours.
- The file is corrupted or materially different from its description and we cannot provide a working replacement.
- You were charged twice for the same order.
Refunds are not available if
- The book has already been downloaded and works as described.
- You changed your mind or bought by mistake after downloading.
- The request is made more than 7 days after purchase.
How to request
Email support@amazebazaar.com with your order number and the reason. Approved refunds go back to the original payment method within 5–7 business days. Download access for refunded items is revoked.