Buyer Protection Policy

Whether you buy from Amazebazaar Fashion directly or from a marketplace seller, every order is covered by our Buyer Protection.

You are covered if

• Your order doesn't arrive, or tracking shows no movement for 7 days.
• You receive a damaged, defective, incomplete or wrong item.
• The product is significantly different from its description (for example, a different material or finish).
• You were charged but no order was created, or charged twice.

What we do

1. Report the issue within 48 hours of delivery (or after the expected delivery date has passed) through your order page, a support ticket or at support@amazebazaar.com.
2. We investigate with the courier and/or seller and respond within 2 business days.
3. If your claim is valid, we replace the item or issue a full refund, including shipping charges.

Secure payments

All payments are processed by RBI-regulated payment partners. We never ask for your card PIN, OTP or UPI PIN over phone, email or WhatsApp. If anyone claiming to be from Amazebazaar Fashion asks for these, do not share them and report it to us.